{"id":23120,"date":"2024-02-21T15:16:46","date_gmt":"2024-02-21T15:16:46","guid":{"rendered":"https:\/\/www.delongtop.com\/?page_id=23120"},"modified":"2026-04-22T10:36:49","modified_gmt":"2026-04-22T10:36:49","slug":"support","status":"publish","type":"page","link":"https:\/\/www.delongtop.com\/de\/support\/","title":{"rendered":"Unterst\u00fctzung"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:150px;--awb-padding-bottom:100px;--awb-margin-top:-100px;--awb-background-image:linear-gradient(48deg, var(--awb-color3) 0%,rgba(255,255,255,0) 100%);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" 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style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;IBM Plex Sans&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;letter-spacing:-0.015em;text-transform:capitalize;--fontSize:48;line-height:1.4;\">Dokumente und Software<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:center;\"><h4>Kontakt f\u00fcr Kundendienst<\/h4>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" 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Sans&quot;;--button_typography-font-style:normal;--button_typography-font-weight:600;--button_margin-top:20px;--button_margin-right:50px;\" target=\"_blank\" rel=\"noopener noreferrer\" data-hover=\"text_slide_down\" href=\"mailto:services@delongtop.com\"><div class=\"awb-button-text-transition  awb-button__hover-content--centered\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Kontakt<\/span><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Kontakt<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-bottom:10px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-search-element fusion-search-element-1 fusion-search-form-classic\" 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value=\"any\" \/><input type=\"hidden\" name=\"search_limit_to_post_titles\" value=\"0\" \/><input type=\"hidden\" name=\"add_woo_product_skus\" value=\"0\" \/><input type=\"hidden\" name=\"fs\" value=\"1\" \/>\n\t\t\t<\/div>\n\n\n\t\t\t\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form>\n\t\t<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:30px;--awb-font-size:30px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;text-transform:uppercase;--fontSize:30;line-height:var(--awb-typography1-line-height);\"><span style=\"color: #339966;\">- <\/span>Dokumente &amp; Software DOWNLOAD<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-tabs-sticky-helper\" style=\"height:1px;\"><\/div><div class=\"fusion-tabs fusion-tabs-1 classic nav-is-justified sticky-tabs horizontal-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-margin-top:20px;--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-content-padding-top:10px;--awb-content-padding-right:60px;--awb-content-padding-bottom:35px;--awb-content-padding-left:60px;--awb-title-padding-top:35px;--awb-title-padding-right:60px;--awb-title-padding-bottom:35px;--awb-title-padding-left:60px;--awb-title-font-size:21px;--awb-title-text-transform:capitalize;--awb-title-line-height:var(--awb-typography1-line-height);--awb-title-letter-spacing:-0.015em;--awb-alignment:start;--awb-inactive-color:rgba(245,245,245,1);--awb-title-text-color:#1c1c1c;--awb-title-active-text-color:#1c1c1c;--awb-background-color:#ffffff;--awb-border-color:#efefef;--awb-active-border-color:var(--awb-color4);--awb-title-font-family:&quot;Inter&quot;;--awb-title-font-style:normal;--awb-title-font-weight:600;\"><div class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ad8a191611da37381f3\" aria-selected=\"true\" id=\"fusion-tab-datasheet\" href=\"#tab-ad8a191611da37381f3\"><h5 class=\"fusion-tab-heading\">Datenblatt<\/h5><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-283107db11904dd9131\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-usermanual\" href=\"#tab-283107db11904dd9131\"><h5 class=\"fusion-tab-heading\">Benutzerhandbuch<\/h5><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-acb7e5764f23989567a\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-software\" href=\"#tab-acb7e5764f23989567a\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-stats\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Software<\/h5><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-cbd0ff1f9dcc59d47e8\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-warranty\" href=\"#tab-cbd0ff1f9dcc59d47e8\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-settings\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Garantie<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ad8a191611da37381f3\" aria-selected=\"true\" id=\"mobile-fusion-tab-datasheet\" href=\"#tab-ad8a191611da37381f3\"><h5 class=\"fusion-tab-heading\">Datenblatt<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-datasheet\" id=\"tab-ad8a191611da37381f3\">\n<h3><strong><span style=\"color: #339966;\">- <\/span>Produktkatalog&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/08\/DelongTop-Lithium-Battery-Catalog.pdf\" target=\"_blank\" rel=\"noopener\">Lithium-Batterie-Produktkatalog - Shenzhen Delong Energy Co., Ltd.<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Bewegliche Batteriespeicher-Serie&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/08\/DL-LFP-LVM10-15-Movable-Lithium-battery-Delong-.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-LVM10 \/&nbsp; DL-LFP-LVM15 Datasheet<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/06\/LFP-LVM15L-Datasheet.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-LVM10 \/15 \/15L Beweglicher Energiespeicher Datenblatt 1.1<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/01\/LVM15L-30L-Large-Capacity-Movable-Home-Energy-Storage-Battery-Datasheet.pdf\" target=\"_blank\" rel=\"noopener\">LVM15L &amp; 30L Gro\u00dfe Kapazit\u00e4t Beweglicher Energiespeicher f\u00fcr zu Hause Datenblatt<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Wandmontierte Batterie-Serie&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/2.4-5kwh-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">2.4-5kwh Wandmontage-Serie Datenblatt | DL-LFP25100 \/ DL-LFP25120 \/ DL-LFP-4850 \/ DL-LFP-5150<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/2.5-3kwh-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">2,4-3kwh Wandmontage-Serie Datenblatt | DL-LFP24100J \/ DL-LFP4850J \/ DL-LFP5150J \/ DL-LFP24200J \/ DL-LFP48100J \/ DL-LFP51100J<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/5-10kwh-DL-LFP-HW-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">5-10kwh Wandmontage-Serie Datenblatt | DL-LFP-HW48200 \/ DL-LFP-HW51200 \/ DL-LFP-HW25200<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/9-10kwh-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">9-10kwh Powerwall-Serie Datenblatt | DL-LFP48200 \/ DL-LFP51200<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP48100-DL-LFP51100-Datasheet-Stackable-Wall-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">4.8-15.36Kwh Stapelbar &amp; Wandmontage Serie Datenblatt | DL-LFP48100 &amp; DL-LFP51100<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Stapelbare Batterie-Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-HS51100-Datasheet-Stackable-Series-Delong-Energyd.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-HS51100 Datenblatt - Stapelbare Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-HS51200-Datasheet-Stackable-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-HS51200 Datenblatt - Stapelbare Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-HS51300-Datasheet-Stackable-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-HS51300 Datenblatt - Stapelbare Serie&nbsp;<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>All-in-One-Batterieserie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-51100-Datasheet-All-In-One-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-51100 Datenblatt - All-In-One-Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-51200-Datasheet-All-In-One-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-51200 Datenblatt - All-In-One-Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/11\/ALL-IN-ONE-HYBRID-ESS-Delong-2024.10.pdf\" target=\"_blank\" rel=\"noopener\">ALL IN ONE HYBRID ESS Delong 2024.10<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Rack Mounted Batterie Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-BE51100-Datasheet-Rack-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-BE51100 Datenblatt - Gestellmontierte Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-BE51200-Datasheet-Rack-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-BE51200 Datenblatt - Gestellmontierte Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-BE51300-Datasheet-Rack-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-BE51300 Datenblatt - Gestellmontierte Serie<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Hochspannungs-Lithium-Batterie-Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/03\/High-Voltage-Battery-LFP-HV32-10-Datasheet-V1.0.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-HV32-10 Datenblatt - Hochspannung - Stapelbare Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/04\/Delong-LFP-HV16-5_10-High-Voltage-Energy-Storage-Battery-1.0.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-HV16-5\/10 Datenblatt - Hochspannung - Stapelbare Serie<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/11\/30kwh-96kwh-High-Voltage-Stackable-Lifepo4-Battery-Pack-Datasheet-Delong.pdf\" target=\"_blank\" rel=\"noopener\">30kwh - 96kwh Hochspannungs-Stackable Lifepo4 Battery Pack Datenblatt Delong<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/02\/96kwh-172kwh-Battery-With-Inverter-HVR32-ESS-Datasheet-V1.0.pdf\" target=\"_blank\" rel=\"noopener\">96kwh 172kwh Batterie mit Wechselrichter HVR32-ESS Datenblatt<\/a><\/span><\/p>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/05\/HDC15-5k-51.2V-400V-Smart-Lithium-Battery-Datasheet-V1.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">15kwh 51.2V 400V Smart Lithium Battery Datasheet HDC15-5k<\/span><\/a><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>12,8 V Lithium-Batterie-Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/Lead-Acid-Battery-Replaced-By-Lithium-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">7Ah ~ 200Ah - Blei-S\u00e4ure-Batterie ersetzt durch Lithium-Batterie-Datenblatt<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>AGV Lifepo4-Batterie-Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/AGV-Lifepo4-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-AGV51200 \/ DL-LFP-AGV5140 - Datenblatt AGV Lifepo4 Batterie<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>RV Lifepo4 Batterie-Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/RV-Lifepo4-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-RV12200 \/ DL-LFP-RV12280 - Datenblatt f\u00fcr RV Lifepo4-Batterien&nbsp;<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Golf Cart Batterie Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/Golf-Cart-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">&nbsp;DL-GP5150 \/ DL-GP51100 \/ DL-GP51105 \/ DL-GP51150 \/ DL-GP51200 - Datenblatt f\u00fcr Golfwagenbatterien<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span>E-Rikscha Lithium-Batterie-Serie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/07\/e-rickshaw-lithium-battery-Datasheet-Delong.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-EM4830 \/ DL-LFP-EM6018 \/ DL-LFP-EM6030 \/ DL-LFP-EM6050 \/ DL-LFP-EM7625 \/ DL-LFP-EM7630 Datenblatt<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Tragbares Kraftwerk<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/01\/12V-BATTERY1000W-AC-OUTPUT-INVERTER-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Datenblatt 12V Batterie+1000W AC Ausgang Wechselrichter - DL-LFP12 Plus-1000<\/a><\/span><\/p>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/01\/5kwh-Portable-Power-Station-With-5000w-Inverter-Delong-HUP5.0-Datasheet.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">5kwh Portable Power Station mit 5000w Wechselrichter Delong HUP5.0 Datenblatt<\/span><\/a><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span>Festk\u00f6rperbatterie<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/07\/LVSW5.0-Datasheet-51.2V-100Ah-Solid-State-Battery.pdf\" target=\"_blank\" rel=\"noopener\">51.2V 100Ah Solid State Batterie LVSW5.0 Datenblatt&nbsp;<\/a><\/span><\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-283107db11904dd9131\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-usermanual\" href=\"#tab-283107db11904dd9131\"><h5 class=\"fusion-tab-heading\">Benutzerhandbuch<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-usermanual\" id=\"tab-283107db11904dd9131\">\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Wandmontierte Batterie-Serie&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/10Kwh-Wall-Mounted-Series-User-Manual-EN-1012.pdf\" target=\"_blank\" rel=\"noopener\">10Kwh Wall Mounted Series Benutzerhandbuch DE 1012<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/25.6V-100Ah-51.2V-100Ah-Wall-Mounted-Stackable-Series-User-Manual-EN-1012.pdf\" target=\"_blank\" rel=\"noopener\">25,6V 100Ah 51,2V 100Ah Wandmontierte &amp; stapelbare Serie Benutzerhandbuch DE 1012<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Stapelbare Batterie-Serie&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/09\/5-50Kwh-Stackable-Series-User-Manual-V3.2.pdf\" target=\"_blank\" rel=\"noopener\">5-50Kwh Stackable Series User Manual EN V3.2 \u2014\u2014 DL-LFP51100 \/ DL-HS51200-10 \/ DL-LFP51300<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>All-in-One-Batterieserie&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/02\/5000TL_5Kw-10000TL_10Kw-Solar-All-In-One-ESS-User-Manual-1.01.pdf\" target=\"_blank\" rel=\"noopener\">5000TL_5Kw &amp; 10000TL_10Kw Solar All-In-One ESS Benutzerhandbuch 1.01<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Rack-Mounted-Batterie-Serie&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/5Kwh15Kwh-Rack-Mount-Series-User-Manual-EN-1012.pdf\" target=\"_blank\" rel=\"noopener\">5Kwh~15Kwh Rack Mount Series Benutzerhandbuch DE 1012<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Hochspannungsbatteriesystem-Serie<\/strong><\/h3>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/11\/HV32-10-HV32-15-High-Voltage-Battery-System-User-Manual-2411_V1.0.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">HV32-10 &amp; HV32-15 Hochspannungsbatteriesystem Benutzerhandbuch 2411_V1.0<\/span><\/a><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Lifepo4 Akku-Serie&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/Lithium-Iron-Phosphate-Battery-User-Manual-2.0.pdf\" target=\"_blank\" rel=\"noopener\">Lithium-Eisen-Phosphat-Batterie Benutzerhandbuch 2.0<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Wechselrichter<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2026\/04\/EU-12kw-Inverter-User-Manual-2050Kwh-SPI48_DL12K-All-In-One-Hybrid-Off-Gird-ESS-V2.1.pdf\" target=\"_blank\" rel=\"noopener\">EU 12kw<\/a><\/span><\/p>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2026\/04\/US-12kw-Inverter-User-Manual-2064Kwh-AL48_M12K-All-In-One-Split-Off-Gird-ESS-V1.0.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">US 12kw<\/span><\/a><\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-acb7e5764f23989567a\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-software\" href=\"#tab-acb7e5764f23989567a\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-stats\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Software<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-software\" id=\"tab-acb7e5764f23989567a\">\n<h3><strong><span style=\"color: #339966;\">- <\/span>Energy Storage Battery BMS Software \/ Firmware<\/strong><\/h3>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1KzStVINLQQf3RAfDJIggtP_E2hm3zV7R\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">LV Energy Storage Battery BMS Software \u2014 PbmsTools HS1.0.7<\/span><\/a><span style=\"color: #3366ff;\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/drive.google.com\/uc?export=download&amp;id=1QrCZ7RWvDKeF-795I2rUw6TZMNoD3aqn\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">HV Energy Storage Systems BMS Software V1.1.73<\/span><\/a><span style=\"color: #3366ff;\">\u00a0<\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span>Upgrade Tools And Files<\/strong><\/h3>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1mB9Rm3m2Uf7CH6mbRnOtPB_6D_CCQLlk\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">21037-3.02 ( For LFP51100)<\/span><\/a><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/drive.google.com\/file\/d\/1-R7kelGIUY3kL6xmzQvj7amc5RNQ_sn2\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">21382_1.01T_200AH (For Old Model)<\/a><\/span><\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1iU0Dm84rPMFWplawE0AXd31G3TbbBzXl\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">21382-3.02T (For LFP51200)<\/span><\/a><\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1J60aXJJiKMehnPOIGsAnaT9sr97wBd-x\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">21382-3.02 (For LFP51300)<\/span><\/a><\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-cbd0ff1f9dcc59d47e8\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-warranty\" href=\"#tab-cbd0ff1f9dcc59d47e8\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-settings\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Garantie<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-warranty\" id=\"tab-cbd0ff1f9dcc59d47e8\">\n<p>1. Wenn unser technisches Team best\u00e4tigt (Sie m\u00fcssen uns das Benutzerhandbuch, Fotos und Videos zur Analyse zur Verf\u00fcgung stellen), dass das Problem auf ein Qualit\u00e4tsproblem des Produkts zur\u00fcckzuf\u00fchren ist, k\u00f6nnen wir innerhalb eines Jahres einen Ersatz anbieten.<\/p>\n<p>2. F\u00fcr Produkte, die \u00e4lter als ein Jahr, aber nicht \u00e4lter als f\u00fcnf Jahre sind, stellen wir im Falle eines Qualit\u00e4tsproblems kostenlos Ersatzteile f\u00fcr das fehlerhafte Produkt zur Verf\u00fcgung. Der Kunde muss unsere kostenlose technische Anleitung f\u00fcr die Installation befolgen oder einen Fachmann vor Ort mit der Installation beauftragen.<\/p>\n<p>3. F\u00fcr Produkte, die \u00e4lter als f\u00fcnf Jahre sind, bieten wir kostenlosen technischen Support, Ersatzteile sind jedoch kostenpflichtig.<\/p>\n<p>4. Haftungsausschluss! Jegliche Sch\u00e4den am Produkt, die durch die Verwendung au\u00dferhalb des angegebenen Leistungsbereichs, unsachgem\u00e4\u00dfen Betrieb oder falsche Installation gem\u00e4\u00df den Richtlinien verursacht werden, gelten als durch den Menschen verursacht und sind nicht durch die oben genannte Garantie abgedeckt.<\/p>\n<p>Wenn Sie Fragen zum Produkt haben, wenden Sie sich bitte an diese E-Mail-Adresse<\/p>\n<p><strong><a href=\"mailto:services@delongtop.com\" target=\"_blank\" rel=\"noopener\">services [at] delongtop.com<\/a><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-23120","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Delong Energy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.delongtop.com\/de\/support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Delong Energy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.delongtop.com\/de\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Delong Energy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-22T10:36:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.delongtop.com\/support\/\",\"url\":\"https:\/\/www.delongtop.com\/support\/\",\"name\":\"Support - Delong Energy\",\"isPartOf\":{\"@id\":\"https:\/\/www.delongtop.com\/#website\"},\"datePublished\":\"2024-02-21T15:16:46+00:00\",\"dateModified\":\"2026-04-22T10:36:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.delongtop.com\/support\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.delongtop.com\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.delongtop.com\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.delongtop.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.delongtop.com\/#website\",\"url\":\"https:\/\/www.delongtop.com\/\",\"name\":\"Delong Energy\",\"description\":\"Lithium Ion Battery Manufacturer &amp; 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