{"id":23120,"date":"2024-02-21T15:16:46","date_gmt":"2024-02-21T15:16:46","guid":{"rendered":"https:\/\/www.delongtop.com\/?page_id=23120"},"modified":"2026-04-22T10:36:49","modified_gmt":"2026-04-22T10:36:49","slug":"support","status":"publish","type":"page","link":"https:\/\/www.delongtop.com\/it\/support\/","title":{"rendered":"Supporto"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:150px;--awb-padding-bottom:100px;--awb-margin-top:-100px;--awb-background-image:linear-gradient(48deg, var(--awb-color3) 0%,rgba(255,255,255,0) 100%);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" 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style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;IBM Plex Sans&quot;;font-style:normal;font-weight:600;margin:0;font-size:1em;letter-spacing:-0.015em;text-transform:capitalize;--fontSize:48;line-height:1.4;\">Documenti e software<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:center;\"><h4>Contatto per l'assistenza post-vendita<\/h4>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" 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fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:30px;--awb-font-size:30px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;text-transform:uppercase;--fontSize:30;line-height:var(--awb-typography1-line-height);\"><span style=\"color: #339966;\">- <\/span>Documenti e software da scaricare<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-tabs-sticky-helper\" style=\"height:1px;\"><\/div><div class=\"fusion-tabs fusion-tabs-1 classic nav-is-justified sticky-tabs horizontal-tabs icon-position-left mobile-mode-accordion\" 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role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ad8a191611da37381f3\" aria-selected=\"true\" id=\"fusion-tab-datasheet\" href=\"#tab-ad8a191611da37381f3\"><h5 class=\"fusion-tab-heading\">Scheda tecnica<\/h5><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-283107db11904dd9131\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-usermanual\" href=\"#tab-283107db11904dd9131\"><h5 class=\"fusion-tab-heading\">Manuale d'uso<\/h5><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-acb7e5764f23989567a\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-software\" href=\"#tab-acb7e5764f23989567a\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-stats\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Software<\/h5><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-cbd0ff1f9dcc59d47e8\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-warranty\" href=\"#tab-cbd0ff1f9dcc59d47e8\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-settings\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Garanzia<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-ad8a191611da37381f3\" aria-selected=\"true\" id=\"mobile-fusion-tab-datasheet\" href=\"#tab-ad8a191611da37381f3\"><h5 class=\"fusion-tab-heading\">Scheda tecnica<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-datasheet\" id=\"tab-ad8a191611da37381f3\">\n<h3><strong><span style=\"color: #339966;\">- <\/span>Catalogo dei prodotti&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/08\/DelongTop-Lithium-Battery-Catalog.pdf\" target=\"_blank\" rel=\"noopener\">Catalogo dei prodotti delle batterie al litio - Shenzhen Delong Energy Co.<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di accumulatori mobili&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/08\/DL-LFP-LVM10-15-Movable-Lithium-battery-Delong-.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-LVM10 \/&nbsp; DL-LFP-LVM15 Datasheet<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/06\/LFP-LVM15L-Datasheet.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-LVM10 \/15 \/15L Batteria di accumulo mobile di energia Scheda tecnica 1.1<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/01\/LVM15L-30L-Large-Capacity-Movable-Home-Energy-Storage-Battery-Datasheet.pdf\" target=\"_blank\" rel=\"noopener\">LVM15L e 30L Batteria mobile ad alta capacit\u00e0 per l'accumulo di energia domestica Scheda tecnica<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie a parete&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/2.4-5kwh-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica della serie a parete da 2,4-5kwh | DL-LFP25100 \/ DL-LFP25120 \/ DL-LFP-4850 \/ DL-LFP-5150<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/2.5-3kwh-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica della serie a parete da 2,4-3kwh | DL-LFP24100J \/ DL-LFP4850J \/ DL-LFP5150J \/ DL-LFP24200J \/ DL-LFP48100J \/ DL-LFP51100J<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/5-10kwh-DL-LFP-HW-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica della serie a parete da 5-10kwh | DL-LFP-HW48200 \/ DL-LFP-HW51200 \/ DL-LFP-HW25200<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/9-10kwh-Wall-Mounted-Series-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica della serie Powerwall da 9-10kwh | DL-LFP48200 \/ DL-LFP51200<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP48100-DL-LFP51100-Datasheet-Stackable-Wall-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Serie impilabile e a parete da 4,8-15,36 Kwh Scheda tecnica | DL-LFP48100 e DL-LFP51100<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie impilabili<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-HS51100-Datasheet-Stackable-Series-Delong-Energyd.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-HS51100 - Serie impilabile<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-HS51200-Datasheet-Stackable-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-HS51200 - Serie impilabile<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-HS51300-Datasheet-Stackable-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-HS51300 - Serie impilabile&nbsp;<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie All In One<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-51100-Datasheet-All-In-One-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-51100 - Serie All In One<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-51200-Datasheet-All-In-One-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-51200 - Serie All In One<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/11\/ALL-IN-ONE-HYBRID-ESS-Delong-2024.10.pdf\" target=\"_blank\" rel=\"noopener\">ALL IN ONE HYBRID ESS Delong 2024.10<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie montate a rack<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-BE51100-Datasheet-Rack-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-BE51100 - Serie con montaggio a rack<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-BE51200-Datasheet-Rack-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-BE51200 - Serie con montaggio a rack<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/DL-LFP-BE51300-Datasheet-Rack-Mounted-Series-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-BE51300 - Serie con montaggio a rack<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie al litio ad alta tensione<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/03\/High-Voltage-Battery-LFP-HV32-10-Datasheet-V1.0.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-HV32-10 - Alta tensione - Serie impilabile<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/04\/Delong-LFP-HV16-5_10-High-Voltage-Energy-Storage-Battery-1.0.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-HV16-5\/10 - Alta tensione - Serie impilabile<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/11\/30kwh-96kwh-High-Voltage-Stackable-Lifepo4-Battery-Pack-Datasheet-Delong.pdf\" target=\"_blank\" rel=\"noopener\">Pacco batteria Lifepo4 impilabile ad alta tensione da 30kwh a 96kwh Scheda tecnica Delong<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/02\/96kwh-172kwh-Battery-With-Inverter-HVR32-ESS-Datasheet-V1.0.pdf\" target=\"_blank\" rel=\"noopener\">Batteria da 96kwh 172kwh con inverter Scheda tecnica HVR32-ESS<\/a><\/span><\/p>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/05\/HDC15-5k-51.2V-400V-Smart-Lithium-Battery-Datasheet-V1.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">15kwh 51.2V 400V Smart Lithium Battery Datasheet HDC15-5k<\/span><\/a><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie al litio da 12,8 V<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/Lead-Acid-Battery-Replaced-By-Lithium-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">7Ah ~ 200Ah - Batteria al piombo sostituita da una batteria al litio Scheda tecnica<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie AGV Lifepo4<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/AGV-Lifepo4-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-AGV51200 \/ DL-LFP-AGV5140 - Scheda tecnica della batteria AGV Lifepo4<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie RV Lifepo4<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/RV-Lifepo4-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">DL-LFP-RV12200 \/ DL-LFP-RV12280 - Scheda tecnica della batteria RV Lifepo4&nbsp;<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie per carrelli da golf<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/Golf-Cart-Battery-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">&nbsp;DL-GP5150 \/ DL-GP51100 \/ DL-GP51105 \/ DL-GP51150 \/ DL-GP51200 - Scheda tecnica della batteria del carrello da golf<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span>Serie di batterie al litio E Rickshaw<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/07\/e-rickshaw-lithium-battery-Datasheet-Delong.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica DL-LFP-EM4830 \/ DL-LFP-EM6018 \/ DL-LFP-EM6030 \/ DL-LFP-EM6050 \/ DL-LFP-EM7625 \/ DL-LFP-EM7630<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Stazione elettrica portatile<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/01\/12V-BATTERY1000W-AC-OUTPUT-INVERTER-Datasheet-Delong-Energy.pdf\" target=\"_blank\" rel=\"noopener\">Scheda tecnica dell'inverter con uscita a 12 V e 1000 W - DL-LFP12 Plus-1000<\/a><\/span><\/p>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/01\/5kwh-Portable-Power-Station-With-5000w-Inverter-Delong-HUP5.0-Datasheet.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">Centrale elettrica portatile da 5kwh con inverter da 5000w Delong HUP5.0 Scheda tecnica<\/span><\/a><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span>Batteria allo stato solido<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/07\/LVSW5.0-Datasheet-51.2V-100Ah-Solid-State-Battery.pdf\" target=\"_blank\" rel=\"noopener\">Batteria allo stato solido LVSW5.0 da 51,2V 100Ah Scheda tecnica&nbsp;<\/a><\/span><\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-283107db11904dd9131\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-usermanual\" href=\"#tab-283107db11904dd9131\"><h5 class=\"fusion-tab-heading\">Manuale d'uso<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-usermanual\" id=\"tab-283107db11904dd9131\">\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie a parete&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/10Kwh-Wall-Mounted-Series-User-Manual-EN-1012.pdf\" target=\"_blank\" rel=\"noopener\">Manuale d'uso della serie 10Kwh montata a parete IT 1012<\/a><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/25.6V-100Ah-51.2V-100Ah-Wall-Mounted-Stackable-Series-User-Manual-EN-1012.pdf\" target=\"_blank\" rel=\"noopener\">25,6V 100Ah 51,2V 100Ah Serie a parete e impilabile Manuale d'uso EN 1012<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie impilabili&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2025\/09\/5-50Kwh-Stackable-Series-User-Manual-V3.2.pdf\" target=\"_blank\" rel=\"noopener\">5-50Kwh Stackable Series User Manual EN V3.2 \u2014\u2014 DL-LFP51100 \/ DL-HS51200-10 \/ DL-LFP51300<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie All In One&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/02\/5000TL_5Kw-10000TL_10Kw-Solar-All-In-One-ESS-User-Manual-1.01.pdf\" target=\"_blank\" rel=\"noopener\">Manuale d'uso 5000TL_5Kw e 10000TL_10Kw Solar All-In-One ESS 1.01<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie montate a rack&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/5Kwh15Kwh-Rack-Mount-Series-User-Manual-EN-1012.pdf\" target=\"_blank\" rel=\"noopener\">Manuale d'uso della serie di montaggio a rack 5Kwh~15Kwh IT 1012<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di sistemi di batterie ad alta tensione<\/strong><\/h3>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2024\/11\/HV32-10-HV32-15-High-Voltage-Battery-System-User-Manual-2411_V1.0.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">Manuale d'uso del sistema di batterie ad alta tensione HV32-10 e HV32-15 2411_V1.0<\/span><\/a><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Serie di batterie Lifepo4&nbsp;<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2023\/11\/Lithium-Iron-Phosphate-Battery-User-Manual-2.0.pdf\" target=\"_blank\" rel=\"noopener\">Manuale d'uso della batteria al litio ferro fosfato 2.0<\/a><\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span><\/strong><strong>Inverter<\/strong><\/h3>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2026\/04\/EU-12kw-Inverter-User-Manual-2050Kwh-SPI48_DL12K-All-In-One-Hybrid-Off-Gird-ESS-V2.1.pdf\" target=\"_blank\" rel=\"noopener\">EU 12kw<\/a><\/span><\/p>\n<p><a href=\"https:\/\/www.delongtop.com\/wp-content\/uploads\/2026\/04\/US-12kw-Inverter-User-Manual-2064Kwh-AL48_M12K-All-In-One-Split-Off-Gird-ESS-V1.0.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">US 12kw<\/span><\/a><\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-acb7e5764f23989567a\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-software\" href=\"#tab-acb7e5764f23989567a\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-stats\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Software<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-software\" id=\"tab-acb7e5764f23989567a\">\n<h3><strong><span style=\"color: #339966;\">- <\/span>Energy Storage Battery BMS Software \/ Firmware<\/strong><\/h3>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1KzStVINLQQf3RAfDJIggtP_E2hm3zV7R\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">LV Energy Storage Battery BMS Software \u2014 PbmsTools HS1.0.7<\/span><\/a><span style=\"color: #3366ff;\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/drive.google.com\/uc?export=download&amp;id=1QrCZ7RWvDKeF-795I2rUw6TZMNoD3aqn\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">HV Energy Storage Systems BMS Software V1.1.73<\/span><\/a><span style=\"color: #3366ff;\">\u00a0<\/span><\/p>\n<h3><strong><span style=\"color: #339966;\">- <\/span>Upgrade Tools And Files<\/strong><\/h3>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1mB9Rm3m2Uf7CH6mbRnOtPB_6D_CCQLlk\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">21037-3.02 ( For LFP51100)<\/span><\/a><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/drive.google.com\/file\/d\/1-R7kelGIUY3kL6xmzQvj7amc5RNQ_sn2\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">21382_1.01T_200AH (For Old Model)<\/a><\/span><\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1iU0Dm84rPMFWplawE0AXd31G3TbbBzXl\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">21382-3.02T (For LFP51200)<\/span><\/a><\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1J60aXJJiKMehnPOIGsAnaT9sr97wBd-x\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">21382-3.02 (For LFP51300)<\/span><\/a><\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-cbd0ff1f9dcc59d47e8\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-warranty\" href=\"#tab-cbd0ff1f9dcc59d47e8\"><h5 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-ui-settings\" aria-hidden=\"true\" style=\"font-size:22px; --icon-color:#444444;--icon-active-color:#f9a513;\"><\/i>Garanzia<\/h5><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-warranty\" id=\"tab-cbd0ff1f9dcc59d47e8\">\n<p>1. Se il nostro team tecnico conferma (\u00e8 necessario fornire il manuale d'uso, le foto e i video per l'analisi) che il problema \u00e8 dovuto a un problema di qualit\u00e0 del prodotto, possiamo offrire una sostituzione entro un anno.<\/p>\n<p>2. Per i prodotti che hanno pi\u00f9 di un anno ma entro i cinque anni, in caso di problemi di qualit\u00e0, forniremo parti di ricambio gratuite per il prodotto difettoso. Il cliente deve seguire la nostra guida tecnica gratuita per l'installazione o rivolgersi a un professionista locale per l'installazione.<\/p>\n<p>3. Per i prodotti pi\u00f9 vecchi di cinque anni, offriamo assistenza tecnica gratuita, ma i pezzi di ricambio saranno a pagamento.<\/p>\n<p>4. Esclusione di responsabilit\u00e0! Eventuali danni al prodotto causati da un utilizzo oltre la gamma di potenza specificata, da un funzionamento improprio o da un'installazione non corretta secondo le linee guida sono da considerarsi causati dall'uomo e non sono coperti dalla garanzia di cui sopra.<\/p>\n<p>Per qualsiasi domanda post-vendita sul prodotto, si prega di contattare questo indirizzo e-mail<\/p>\n<p><strong><a href=\"mailto:services@delongtop.com\" target=\"_blank\" rel=\"noopener\">services [at] delongtop.com<\/a><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-23120","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Delong Energy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.delongtop.com\/it\/support\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Delong Energy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.delongtop.com\/it\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Delong Energy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-22T10:36:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.delongtop.com\/support\/\",\"url\":\"https:\/\/www.delongtop.com\/support\/\",\"name\":\"Support - Delong Energy\",\"isPartOf\":{\"@id\":\"https:\/\/www.delongtop.com\/#website\"},\"datePublished\":\"2024-02-21T15:16:46+00:00\",\"dateModified\":\"2026-04-22T10:36:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.delongtop.com\/support\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.delongtop.com\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.delongtop.com\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.delongtop.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.delongtop.com\/#website\",\"url\":\"https:\/\/www.delongtop.com\/\",\"name\":\"Delong Energy\",\"description\":\"Lithium Ion Battery Manufacturer &amp; 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